ICT support in education (practitioner) - Revision history

Bjoern at 19:40, 31 January 2015

2015-01-31T19:40:22Z

← Older revision		Revision as of 19:40, 31 January 2015
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	\|subject=Teacher Education		\|subject=Teacher Education
	\|resourcenumber=TE0045		\|resourcenumber=TE0045
	\|age=		\|age= KS4, KS1, KS3, KS5, KS2, Secondary, Primary, Higher, Secondary
	KS4, KS1, KS3, KS5, KS2, Secondary, Primary, Higher, Secondary
	\|content=Introduction Resource		\|content=Introduction Resource
	Overview Resource		Overview Resource

Bjoern at 18:42, 31 January 2015

2015-01-31T18:42:11Z

← Older revision		Revision as of 18:42, 31 January 2015
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	\|resourcenumber=TE0045		\|resourcenumber=TE0045
	\|age=		\|age=
	KS4, KS1, KS3, KS5., KS2, Secondary, Primary, Higher, Secondary		KS4, KS1, KS3, KS5, KS2, Secondary, Primary, Higher, Secondary
	\|content=Introduction Resource		\|content=Introduction Resource
	Overview Resource		Overview Resource

Bjoern at 18:41, 31 January 2015

2015-01-31T18:41:52Z

← Older revision		Revision as of 18:41, 31 January 2015
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	\|age=		\|age=
	KS4, KS1, KS3, KS5., KS2, Secondary, Primary, Higher, Secondary		KS4, KS1, KS3, KS5., KS2, Secondary, Primary, Higher, Secondary
	\|content=Introduction Resource~~<br />~~Overview Resource~~<br />~~Service Desk Resource~~<br />~~Incident Management Resource~~<br />~~Problem Management Resource~~<br />~~Change Management Resource~~<br />~~Release and Patch Management Resource~~<br />~~Configuration Management Resource~~<br />~~Security Management Resource		\|content=Introduction Resource
			Overview Resource
			Service Desk Resource
			Incident Management Resource
			Problem Management Resource
			Change Management Resource
			Release and Patch Management Resource
			Configuration Management Resource
			Security Management Resource

	\|strategy=		\|strategy=

	\|Learning Objectives=By the end of this course you will be able to: ~~<br />~~* describe the role of the service desk~~<br />~~* describe the functioning of incident and problem management~~<br />~~* explain the purpose of change, release and patch management~~<br />~~* demonstrate your understanding the role of configuration management~~<br />~~* explain the key aspects of security management. ~~<br />~~Importantly, participation in this course will provide you with the knowledge and understanding required to pass the FITS Practitioner Exam. Finally the course will help with an implementation of FITS within your establishment.		\|Learning Objectives=By the end of this course you will be able to:
			* describe the role of the service desk
			* describe the functioning of incident and problem management
			* explain the purpose of change, release and patch management
			* demonstrate your understanding the role of configuration management
			* explain the key aspects of security management.
			Importantly, participation in this course will provide you with the knowledge and understanding required to pass the FITS Practitioner Exam. Finally the course will help with an implementation of FITS within your establishment.

	\|additional resources=		\|additional resources=
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	\|related resources=		\|related resources=
	\|other= Duration of the course: 7 hours over six weeks		\|other= Duration of the course: 7 hours over six weeks
	\|format=The key attitudes, experience, knowledge and skills needed to successfully complete this course include being/having: ~~<br />~~open to learn in new ways,~~<br />~~* open to new ideas and ways of thinking,~~<br />~~* willing to critically discuss ideas in online forums,~~<br />~~* familiarity with the kinds of ICT skills necessary to navigate and participate in virtual learning environments.		\|format=The key attitudes, experience, knowledge and skills needed to successfully complete this course include being/having:
			open to learn in new ways,
			* open to new ideas and ways of thinking,
			* willing to critically discuss ideas in online forums,
			* familiarity with the kinds of ICT skills necessary to navigate and participate in virtual learning environments.
	\|resources= http://www.vital.ac.uk/community/course/view.php?id=2795		\|resources= http://www.vital.ac.uk/community/course/view.php?id=2795
	Users '''must''' register with the VITAL website (free registration) before they can access the resource. Two PDF files to download.		Users '''must''' register with the VITAL website (free registration) before they can access the resource. Two PDF files to download.

Bjoern at 18:36, 31 January 2015

2015-01-31T18:36:51Z

← Older revision		Revision as of 18:36, 31 January 2015
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	\|resourcenumber=TE0045		\|resourcenumber=TE0045
	\|age=		\|age=
	KS4, KS1, KS3, ~~6th Form~~., KS2, Secondary, Primary, Higher, Secondary		KS4, KS1, KS3, KS5., KS2, Secondary, Primary, Higher, Secondary
	\|content=Introduction Resource<br />Overview Resource<br />Service Desk Resource<br />Incident Management Resource<br />Problem Management Resource<br />Change Management Resource<br />Release and Patch Management Resource<br />Configuration Management Resource<br />Security Management Resource		\|content=Introduction Resource<br />Overview Resource<br />Service Desk Resource<br />Incident Management Resource<br />Problem Management Resource<br />Change Management Resource<br />Release and Patch Management Resource<br />Configuration Management Resource<br />Security Management Resource

Bjoern: subjects, ages, types

2012-09-28T15:26:27Z

subjects, ages, types

← Older revision		Revision as of 15:26, 28 September 2012
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	{{ResourcePageGroupMenu\|vital}}		{{ResourcePageGroupMenu\|vital}}
	{{Rinfo		{{Rinfo
			\|type= Teacher Education

	\|attribution={{VITAL}}		\|attribution={{VITAL}}
	\|title= ICT support in education (practitioner)		\|title= ICT support in education (practitioner)
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	\|subject=Teacher Education		\|subject=Teacher Education
	\|resourcenumber=TE0045		\|resourcenumber=TE0045
	\|age= ~~Primary~~, KS1, KS2, Secondary, ~~KS3~~, ~~KS4~~, ~~6th Form.~~		\|age=
			KS4, KS1, KS3, 6th Form., KS2, Secondary, Primary, Higher, Secondary
	\|content=Introduction Resource<br />Overview Resource<br />Service Desk Resource<br />Incident Management Resource<br />Problem Management Resource<br />Change Management Resource<br />Release and Patch Management Resource<br />Configuration Management Resource<br />Security Management Resource		\|content=Introduction Resource<br />Overview Resource<br />Service Desk Resource<br />Incident Management Resource<br />Problem Management Resource<br />Change Management Resource<br />Release and Patch Management Resource<br />Configuration Management Resource<br />Security Management Resource

Bjoern: Adding attribution

2012-09-28T13:56:01Z

Adding attribution

← Older revision		Revision as of 13:56, 28 September 2012
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	{{ResourcePageGroupMenu\|vital}}		{{ResourcePageGroupMenu\|vital}}
	{{Rinfo		{{Rinfo
			\|attribution={{VITAL}}
	\|title= ICT support in education (practitioner)		\|title= ICT support in education (practitioner)
	\|topic=ICT		\|topic=ICT

SimonKnight at 07:52, 27 September 2012

2012-09-27T07:52:38Z

← Older revision		Revision as of 07:52, 27 September 2012
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	}}		}}
	[[Category:Primary]] [[Category:Secondary]] [[Category:External]][[Category:Teacher Education]]		[[Category:Primary]] [[Category:Secondary]] [[Category:External Resource]][[Category:Teacher Education]]

Rf366 at 15:54, 13 September 2012

2012-09-13T15:54:05Z

← Older revision		Revision as of 15:54, 13 September 2012
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	{{Rinfo		{{Rinfo
	\|title= ICT support in education (practitioner)		\|title= ICT support in education (practitioner)
	\|topic= ~~Technology~~		\|topic=ICT
	\|subject=Teacher Education		\|subject=Teacher Education
	\|resourcenumber=TE0045		\|resourcenumber=TE0045

SimonKnight at 09:33, 23 July 2012

2012-07-23T09:33:07Z

← Older revision		Revision as of 09:33, 23 July 2012
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	\|resourcenumber=TE0045		\|resourcenumber=TE0045
	\|age= Primary, KS1, KS2, Secondary, KS3, KS4, 6th Form.		\|age= Primary, KS1, KS2, Secondary, KS3, KS4, 6th Form.

	\|content=Introduction Resource<br />Overview Resource<br />Service Desk Resource<br />Incident Management Resource<br />Problem Management Resource<br />Change Management Resource<br />Release and Patch Management Resource<br />Configuration Management Resource<br />Security Management Resource		\|content=Introduction Resource<br />Overview Resource<br />Service Desk Resource<br />Incident Management Resource<br />Problem Management Resource<br />Change Management Resource<br />Release and Patch Management Resource<br />Configuration Management Resource<br />Security Management Resource
	\|strategy= Participation in this course will provide you with the knowledge and understanding required to pass the FITS Practitioner Exam. the course will help with an implementation of FITS within your establishment.
			\|strategy=

	\|Learning Objectives=By the end of this course you will be able to: <br />* describe the role of the service desk<br />* describe the functioning of incident and problem management<br />* explain the purpose of change, release and patch management<br />* demonstrate your understanding the role of configuration management<br />* explain the key aspects of security management. <br />Importantly, participation in this course will provide you with the knowledge and understanding required to pass the FITS Practitioner Exam. Finally the course will help with an implementation of FITS within your establishment.		\|Learning Objectives=By the end of this course you will be able to: <br />* describe the role of the service desk<br />* describe the functioning of incident and problem management<br />* explain the purpose of change, release and patch management<br />* demonstrate your understanding the role of configuration management<br />* explain the key aspects of security management. <br />Importantly, participation in this course will provide you with the knowledge and understanding required to pass the FITS Practitioner Exam. Finally the course will help with an implementation of FITS within your establishment.

	\|additional resources=		\|additional resources=
	\|useful information=		\|useful information=

Caroline.jestaz at 15:11, 6 June 2012

2012-06-06T15:11:38Z

← Older revision		Revision as of 15:11, 6 June 2012
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	}}		}}
	[[Category:Primary]] [[Category:Secondary]] [[Category:External]]		[[Category:Primary]] [[Category:Secondary]] [[Category:External]][[Category:Teacher Education]]