ICT support in education (practitioner): Difference between revisions
No edit summary |
No edit summary |
||
| Line 7: | Line 7: | ||
|content=A general definition of FITS<br />FITS and school priorities<br />FITS and communication<br />Best Practice Framework<br />The meaning of Service Culture<br />The structure of the FITS Framework. | |content=A general definition of FITS<br />FITS and school priorities<br />FITS and communication<br />Best Practice Framework<br />The meaning of Service Culture<br />The structure of the FITS Framework. | ||
|strategy= Participation in this course will provide you with the knowledge and understanding required to pass the FITS Practitioner Exam. the course will help with an implementation of FITS within your establishment. | |strategy= Participation in this course will provide you with the knowledge and understanding required to pass the FITS Practitioner Exam. the course will help with an implementation of FITS within your establishment. | ||
|Learning Objectives=By the end of this course you will be able to: <br /> | |Learning Objectives=By the end of this course you will be able to: <br />* describe the role of the service desk<br />* describe the functioning of incident and problem management<br />* explain the purpose of change, release and patch management<br />* demonstrate your understanding the role of configuration management<br />* explain the key aspects of security management. <br />Importantly, participation in this course will provide you with the knowledge and understanding required to pass the FITS Practitioner Exam. Finally the course will help with an implementation of FITS within your establishment. | ||
* describe the role of the service desk<br />* describe the functioning of incident and problem management<br />* explain the purpose of change, release and patch management<br />* demonstrate your understanding the role of configuration management<br />* explain the key aspects of security management. <br />Importantly, participation in this course will provide you with the knowledge and understanding required to pass the FITS Practitioner Exam. Finally the course will help with an implementation of FITS within your establishment. | |||
|additional resources= | |additional resources= | ||
|useful information= | |useful information= | ||
Revision as of 15:06, 6 June 2012
About. A general definition of FITS
FITS and school priorities
FITS and communication
Best Practice Framework
The meaning of Service Culture
The structure of the FITS Framework.
Pedagogical content. Participation in this course will provide you with the knowledge and understanding required to pass the FITS Practitioner Exam. the course will help with an implementation of FITS within your establishment. (edit)
| Resource details | |
| Title | ICT support in education (practitioner) |
| Topic | [[Topics/ICT|ICT]] |
| Teaching approach | [[Teaching Approaches/|]] |
| Learning Objectives | By the end of this course you will be able to: |
| Format / structure | The key attitudes, experience, knowledge and skills needed to successfully complete this course include being/having: |
| Subject | [[Resources/Teacher Education|Teacher Education]] |
| Age of students / grade | [[Resources/KS5|KS5]], [[Resources/Secondary|Secondary]], [[Resources/Primary|Primary]], [[Resources/Higher|Higher]], [[Resources/KS1|KS1]], [[Resources/KS4|KS4]], [[Resources/KS3|KS3]], [[Resources/KS2|KS2]]
|
| Other (e.g. time frame) | Duration of the course: 7 hours over six weeks |
| Files and resources to view and download | http://www.vital.ac.uk/community/course/view.php?id=2795 Users must register with the VITAL website (free registration) before they can access the resource.
|
